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Privacy Statement

Welcome to Comfort Cabs Loughborough, we are committed to protecting the privacy and security of any information you provide us with. This Privacy Statement explains how we collect, use, disclose, and protect personal data.

COLLECTION OF PERSONAL DATA

We collect personal data from you in various ways when you visit our website or interact with us:

  1. Online Booking Form: When you book a service online, we ask for your name, contact details (email address, phone number), vehicle information (make, model, year), and other relevant details.
  2. Service Scheduling: If you schedule a service appointment with us, we will collect your contact details to confirm the appointment.
  3. Email Newsletter: When you sign up for our email newsletter, we ask for your name and email address.
  4. Website Cookies: We use cookies on our website to remember your preferences, improve user experience, and enhance security.

USE OF PERSONAL DATA

We will only use your personal data for the following purposes:

  1. Service Booking and Scheduling: To book a service or schedule an appointment with us.
  2. Email Newsletter: To send you updates on our services, promotions, and news.
  3. Customer Communication: To contact you regarding any questions or concerns about your service experience.
  4. Security and Compliance: To maintain the security of our website and services.

DISCLOSURE OF PERSONAL DATA

We may disclose personal data to:

  1. Third-Party Service Providers: We work with third-party providers (e.g., email marketing tools, customer support software) to deliver services on our behalf.
  2. Government Agencies: If required by law or regulation, we will provide your personal data to government agencies.

SECURITY OF PERSONAL DATA

We take reasonable steps to protect your personal data from unauthorized access, disclosure, modification, or destruction. We use industry-standard security measures (e.g., encryption, firewalls) to safeguard our systems and services.

RIGHTS AND CHOICES

You have the right to:

  1. Access: Request a copy of your personal data.
  2. Rectification: Update or correct any errors in your personal data.
  3. Erasure: Request that we delete your personal data (if applicable).
  4. Withdraw Consent: Stop receiving emails, marketing materials, and other communications from us.

CHANGES TO THIS PRIVACY STATEMENT

We may update this Privacy Statement at any time without notice. Your continued use of our website or services constitutes acceptance of the changes to this statement.

If you have any questions about this Privacy Statement, please don't hesitate to contact us.


Last Updated Date: 07.11.2024

CONTACT INFORMATION

Comfort Cabs Loughborough
Registered office: 41 Meadow Avenue, Loughborough, LE11 1JS, United Kingdom
Phone: 01509 435 123
Email: [email protected]